Be King of Your “Domain”: Website Strategies to Keep Customers Engaged and Your Business Successful
February 14, 2014
Almost anyone shopping for almost every kind of service or product starts on the Internet. The web is today’s “Main Street” and your website is today’s storefront or window display. In the days before websites, business owners put extensive thought into how their stores were shown on the street and the layouts within; they knew how customers interact with their businesses impacted their brand.
Well, today, that is no different except now the primary interface of the customer to your business is your website. So putting the same care and thought into how they interact with your website and how that will impact your brand can have a direct impact your business.
Here are some tips so you can start engaging your customers.
Strategy 1: Make sure you put your best foot forward
Websites can offer endless possibilities for what information you can communicate. But remember that you really only have a few pages or clicks to establish a brand and branding can make or break a new business, especially if your company is competing with larger, better-established firms. If your company offers a specialized service or product, consider highlighting the aspects that are unique. This allows visitors to associate your company with these unique services and more likely to remember your company’s name when the right opportunity rolls around.